Its a new feature introduced by ConsoliAds to help developers and managers manage their unity apps settings.

Configuring / Syncing any app from inspector won’t affect the live configurations of your app until you apply those changes to live through portal.

To know more about dev mode and its implementation visit ‘Dev Mode’ section in our knowledge Base or watch this short video.

To connect your brands with API integrated Ad Networks, login to your ConsoliAds account, then:

1. Go to the Company’s tab and select ‘Brands’ from the drop down list
2. Click on ‘Actions’ button and select ‘Edit’ from drop down list.
3. Now go to the ‘API Credentials’ tab and select your required Ad Network from the drop down list
4. Fill in all the required information to connect your brand with that Ad Network.

Dev Mode:

Make sure that you have applied dev settings on the portal after configuring sever. To find out what is dev mode? and how you can apply it? check FAQ # 1

Portal Update Time

If you have recently updated the portal or pressed configure server then wait for some time as our server takes a maximum of 15 minutes to reflect the changes on devices.

Step #1

Check that placeholder exists in placeholder & ads tab in your app.

Step #2

1. Check is “Hide Ad” disabled in app detail on ConsoliAds portal.
2. Enable the mediation log on ConsoliAds portal.
   Step #3
   Make sure that the campaign is created for the ad format (e.g. interstitial, rewarded).
   Step #4
   Check your detailed logs following the FAQ #4
   Step #5
   Use VPN
   If everything looks fine but ads are still not showing then try using vpn

1. Install some popular VPN on android device
2. Change region from VPN.
3.  Restart app.
4.  See in the Screen Shot below

Ad Showing Exception

1. You should have android studio installed
2. ADB in working condition
3. Open android monitor on android studio
4. Come in Logcat tab
5. Select LogLevel Verbose
6. Add “Unity ” in filter
7. And No filters from filter level
8. Copy the App ID (highlighted in below screen shot) from the logs and paste it in the search bar instead of Unity to view detailed device logs
   

Make sure that you have synced app before giving an app update. This is to make sure that prefab are in sync with current settings

In the app details, you will see “Ad Filters” tab. Click on the tab and choose the relevant ad-network. You can then manage your ad filter preferences and save them.

Add Test Device ID ForAdmob
ConsoliAds Method to add test device ID:

ConsoliAds.Instance.addAdmobTestDevice (string deviceId);

deviceId : This is a unique device ID which developer has to pass a method to see test ads on live IDs.
Where Developer can find device ID:

Step 1 :
Open logcat in android studio and see logs of running unity app on ad failed to load Admob prints log to add test device for live ad ids.

Step 2 :
Copy device id from logs and pass this id to method , after this call for specific session test ads will display to user.

Check the value of error code from the logs and go to the following link to confirm the type of error.
https://developers.google.com/android/reference/com/google/android/gms/ads/AdRequest#ERROR_CODE_N

You do not require manual Ad ID’s for the ad networks once their auto integration is enabled.

If there is “Ad failed to load” in logs (to check detailed logs see FAQ 4), it means your integration is successful and test ads are not available for that particular ad network.

Please update your SDK version and if the issue still exists then contact our support personnel.

Add a loading screen of 5 seconds before the actual start of your game/app.

It helps better initialization of the ad networks and increases the fill rate.

You can also use this callback to load The interstitial and rewarded ads earliest in your game/app.

public static event Action onConsoliAdsInitializationSuccess;

1. First remove all ad networks SDK’s by following the documentation on “how to add/remove ad networks”.
2. Uninstall ConsoliAds from unity inspector as shown in below figure:

1. Download latest ConsoliAds plugin from downloads section
2. Follow the documentation to integrate the required ad networks SDK in your app or you can use the plugin with pre integrated 7 ad networks

Please make sure that the you have followed the complete steps mentioned in the Documentation here <https://consoliads.com//kb/cross-promotion-campaign/>
Also, if the promoting app is already installed in that particular device, the ad will not appear in that device.If you still face issues, feel free to contact the Support personnel.

Step #1

Check that placeholder exists in placeholder & ads tab in your app.

Step #2
Check if “Hide Ads” is disabled in app detail on ConsoliAds portal.

Step #3
Check your detailed logs following the FAQ #6

Step #4
Use VPN
If everything looks fine but ads are still not showing then try using vpn

Encountered when: For newly created Apps/ Games this can be an issue, only for the first time.

Solution:  Try to sync your App/Game again, with DEV mode enabled, after a maximum of 5 minutes

You can encounter the following possible errors when using App-Ads.txt

1. Developer website not found
2. App-Ads.txt is not updated

Solutions that can work: 

1. Might ask you to renew SSL certification.
2. You can try to Remove the ‘s’ in https:// and change it to http://
3. Check that you have added the correct keys for API integrated networks as well.

Possibly Encountered when:

Right after initialization of ConsoliAds SDK, the Load function is called. Due to this sometimes the impressions fail to serve.

Solution that can work:
The best solution is to register the onConsoliAdsInitializationSuccess callback and load the ads in that.

Possibly Encountered when :
The sync is not successful with the portal.

Solution that can work: 

1. Verify the user signature.
2. Verify the package name
3. Verify the product name and app title
4. Verify the initialization call

Its a new feature introduced by ConsoliAds to help developers and managers manage their unity apps settings.

Configuring / Syncing any app from inspector won’t affect the live configurations of your app until you apply those changes to live through portal.

To know more about dev mode and its implementation visit ‘Dev Mode’ section in our knowledge Base or watch this short video.

To connect your brands with API integrated Ad Networks, login to your ConsoliAds account, then:

1. Go to the Company’s tab and select ‘Brands’ from the drop down list
2. Click on ‘Actions’ button and select ‘Edit’ from drop down list.
3. Now go to the ‘API Credentials’ tab and select your required Ad Network from the drop down list
4. Fill in all the required information to connect your brand with that Ad Network.

Dev Mode:

Make sure that you have applied dev settings on the portal after configuring sever. To find out what is dev mode? and how you can apply it? check FAQ # 1

Portal Update Time

If you have recently updated the portal or pressed configure server then wait for some time as our server takes a maximum of 15 minutes to reflect the changes on devices.

Step #1

Check that placeholder exists in placeholder & ads tab in your app.

Step #2

1. Check is “Hide Ad” disabled in app detail on ConsoliAds portal.
2. Enable the mediation log on ConsoliAds portal.
   Step #3
   Make sure that the campaign is created for the ad format (e.g. interstitial, rewarded).
   Step #4
   Check your detailed logs following the FAQ #4
   Step #5
   Use VPN
   If everything looks fine but ads are still not showing then try using vpn

1. Install some popular VPN on android device
2. Change region from VPN.
3.  Restart app.
4.  See in the Screen Shot below

Ad Showing Exception

1. You should have android studio installed
2. ADB in working condition
3. Open android monitor on android studio
4. Come in Logcat tab
5. Select LogLevel Verbose
6. Add “Unity ” in filter
7. And No filters from filter level
8. Copy the App ID (highlighted in below screen shot) from the logs and paste it in the search bar instead of Unity to view detailed device logs
   

Make sure that you have synced app before giving an app update. This is to make sure that prefab are in sync with current settings

In the app details, you will see “Ad Filters” tab. Click on the tab and choose the relevant ad-network. You can then manage your ad filter preferences and save them.

Add Test Device ID ForAdmob
ConsoliAds Method to add test device ID:

ConsoliAds.Instance.addAdmobTestDevice (string deviceId);

deviceId : This is a unique device ID which developer has to pass a method to see test ads on live IDs.
Where Developer can find device ID:

Step 1 :
Open logcat in android studio and see logs of running unity app on ad failed to load Admob prints log to add test device for live ad ids.

Step 2 :
Copy device id from logs and pass this id to method , after this call for specific session test ads will display to user.

Check the value of error code from the logs and go to the following link to confirm the type of error.
https://developers.google.com/android/reference/com/google/android/gms/ads/AdRequest#ERROR_CODE_N

You do not require manual Ad ID’s for the ad networks once their auto integration is enabled.

If there is “Ad failed to load” in logs (to check detailed logs see FAQ 4), it means your integration is successful and test ads are not available for that particular ad network.

Add a loading screen of 5 seconds before the actual start of your game/app.

It helps better initialization of the ad networks and increases the fill rate.

You can also use this callback to load The interstitial and rewarded ads earliest in your game/app.

public static event Action onConsoliAdsInitializationSuccess;

1. First remove all ad networks SDK’s by following the documentation on “how to add/remove ad networks”.
2. Uninstall ConsoliAds from unity inspector as shown in below figure:

1. Download latest ConsoliAds plugin from downloads section
2. Follow the documentation to integrate the required ad networks SDK in your app or you can use the plugin with pre integrated 7 ad networks

Please make sure that the you have followed the complete steps mentioned in the Documentation here
Also, if the promoting app is already installed in that particular device, the ad will not appear in that device.If you still face issues, feel free to contact the Support personnel.

Step #1

Check that placeholder exists in placeholder & ads tab in your app.

Step #2
Check if “Hide Ads” is disabled in app detail on ConsoliAds portal.

Step #3
Check your detailed logs following the FAQ #6

Step #4
Use VPN
If everything looks fine but ads are still not showing then try using vpn

Encountered when: For newly created Apps/ Games this can be an issue, only for the first time.

Solution:  Try to sync your App/Game again, with DEV mode enabled, after a maximum of 5 minutes

You can encounter the following possible errors when using App-Ads.txt

1. Developer website not found
2. App-Ads.txt is not updated

Solutions that can work: 

1. Might ask you to renew SSL certification.
2. You can try to Remove the ‘s’ in https:// and change it to http://
3. Check that you have added the correct keys for API integrated networks as well.

Frameworks “App Tracking Transparency”, “FBLPromises” and “UniformTypeIdentifiers” couldn’t be found in XCode (iOs).

Possibly Encountered when:

The version of XCode the client is using is below 12.

Solution that can work: 

If the XCode is less than 12 asking the client to update his XCode.(Our sdk supports only XCode12)

Possibly Encountered when:

Right after initialization of ConsoliAds SDK, the Load function is called. Due to this sometimes the impressions fail to serve.

Solution that can work:
The best solution is to register the onConsoliAdsInitializationSuccess callback and load the ads in that.

Assets\Consoliads\Editor\CAApplovinBuildPostProcessor.cs(2,19): error CS0234: The type or namespace name ‘iOS’ does not exist in the namespace ‘UnityEditor’ (are you missing an assembly reference?)

Assets\Editor\CABuildPostprocessor.cs(2,19): error CS0234: The type or namespace name ‘iOS’ does not exist in the namespace ‘UnityEditor’ (are you missing an assembly reference?)

Possibly Encountered when:

Importing the ConsoliAds SDK in your project, if the platform to build is selected as ‘android’ unity will throw these errors.

Solution that can work:

Double click on the error > open the script > comment the complete file.

Possibly Encountered when :
The sync is not successful with the portal.

Solution that can work: 

1. Verify the user signature.
2. Verify the package name
3. Verify the product name and app title
4. Verify the initialization call